WE ARE NEIDÍN.
VIRTUAL ASSISTANT AGENCY.
Frome VA Agency offering affordable financial admin, website design, social media, SEO, and graphic design services for seamless business support.
SAVE TIME NOW.
At We Are Neidin we know that it takes time and dedication to build and run a business. Trust us, we’ve been there, we understand.
People can often feel overstretched with mounting daily or weekly tasks, and that is where we can help. From solo entrepreneurs to larger businesses, we are here to support you with all those admin tasks that are taking up too much of your valuable time.
Unlike hiring a new employee, we can be switched on and off as the demand in your business fluctuates. That means you only pay for the hours we have worked. There is no fixed salary on your overheads, no sickness or holiday pay, and no Employer NI.
Each client has a different reason for requiring our services. We work with you to understand your needs and how we can help to make a difference, ultimately saving you time and money.
WHO WE ARE.
A hardworking, and well-organised husband and wife team with decades of experience across a multitude of business sectors. We have owned and run a food manufacturing business in the FMCG sector, dealing with the major multiples in the UK as well as distributing products worldwide.
We are approachable and well-mannered, offer impeccable customer service, and make a great team – and amazingly we rarely argue, only about who’s turn it is to make the tea!
We’ve always been passionate about making a difference in whatever we do, and we’re convinced we can make a real difference to your business too.
GEM
Gem has over twenty years of experience in hospitality, events, and professional office and finance positions for several organisations.
She has a proven track record of excellent organisational skills in providing high-level support to the board of directors. She loves stationery, calendars and planners – anything to keep her organised and in check.
Outside of the office Gem is a dedicated mother to our two girls. She loves spending time with them doing all sorts of crazy activities.
She also has a passion for gift wrapping so Christmas and birthdays aren’t just exciting times for the girls, it’s exciting for Gem too.
- TEA MAKING ABILITY
- PARENTING ABILITY
- GRASS CUTTING ABILITY
- SINGING ABILITY
MATT
Having run a family business for over ten years, and before that working for various leading brands developing the reach of their portfolios, Matt is a driven and enthusiastic sales professional.
He has a passion for food and innovation, always looking for that next new trend. He is creative and forward-thinking and lives by the saying “work hard, play hard”.
In his spare time, Matt loves watching his beloved Man United and F1.
He also wants a puppy, but Gem has put her foot down instead we ended up with two kittens!
- TEA MAKING ABILITY
- PARENTING ABILITY
- GRASS CUTTING ABILITY
- SINGING ABILITY
MATT
Having run a family business for over ten years, and before that working for various leading brands developing the reach of their portfolios, Matt is a driven and enthusiastic sales professional.
He has a passion for food and innovation, always looking for that next new trend. He is creative and forward-thinking and lives by the saying “work hard, play hard”.
In his spare time, Matt loves watching his beloved Man United and F1.
He also wants a puppy, but Gem has put her foot down instead we ended up with two kittens!
- TEA MAKING ABILITY
- PARENTING ABILITY
- GRASS CUTTING ABILITY
- SINGING ABILITY
WE’VE GOT YOU COVERED
To provide peace of mind, we have an insurance plan that is underwritten by Hiscox and provided through our partners at Heath Crawford.
Plus we follow compliance guidelines for data protection (GDPR) – always checking for regulatory changes so that your security is a top priority.
We are fully registered with the ICO and our registration number is ZB214303.
We are proud to be approved members of the Society of Virtual Assistants.
SERVICES
Everyone has a different reason for requiring support. We work with you to identify problems and offer cost effective solutions.
At We Are Neidin we have a broad skillset and below are just a few examples of the help you can get, when you need it:
GENERAL ADMINISTRATION
- General admin and data entry.
- Create, edit and update documents.
- Diary and email management.
- Creating, updating & maintaining databases.
- Research and information gathering.
FINANCIAL ADMINISTRATION
- Processing invoices, receipts and payments.
- Credit Control.
- Reconciliation of entries into the accounting system.
- Dealing with financial paperwork and filing.
- Setting up new supplier and customer accounts.
- Bank reconciliation.
EVENT CO-ORDINATION
- Venue finding.
- Arrange site inspections.
- Negotiation of rates, contractual agreements and producing details confirmations.
- Liaise throughout the booking process up to finalisation of all the details with all parties.
- Organise overnight accommodation bookings.
MARKETING
- Website design using WordPress Divi Theme or Squarespace.
- Social media account set-up and maintenance.
- Content development and scheduling.
- Hashtag research.
- Managing direct messages.
Packages
10 HOURS
- 10 hours of support for you or your business per month, this is done as a retainer package.
- We allow for a maximum of 10% of any unused hours to be carried forward to the next month. Terms and Conditions apply.
- Any extra hours will be charged at £40 per hour.
20 HOURS
MOST POPULAR- This is the most popular package amongst our customers. 20 hours of support for you or your business per month, this is done as a retainer package.
- We allow for a maximum of 10% of any unused hours to be carried forward to the next month. Terms and Conditions apply.
- Any extra hours will be charged at £40 per hour.
30 HOURS
- 30 hours of support for you or your business per month, this is done as a retainer package.
- We allow for a maximum of 10% of any unused hours to be carried forward to the next month. Terms and Conditions apply.
- Any extra hours will be charged at £40 per hour.
Solving Big Problems.
Sometimes working with family can be a strain, but we love it. We work hard, play hard and have a whole lot of fun doing it.
SONGS SUNG IN THE SHOWER TODAY
STEPS FROM BED TO THE OFFICE - Trust us we've counted!
BIRDS CURRENTLY SAT IN THE TREE OUTSIDE
CAPTURE ATTEMPTS MADE BY THE CATS TODAY
APPROX CALORIES OF TEA CONSUMED PER DAY
From Our Clients.
FAQS.
How do you account for time spent?
We use time tracking software to accurately monitor how much time we are spending on each client. Our services are calculated by the minute using our hourly rate ensuring you are paying for exactly what you are getting.
What are your opening hours?
We are open from 9am until 3pm Monday to Friday, except on Bank Holidays. We can be contacted 24/7 but any responses outside of our opening hours may take a little longer.
What happens if I'm not happy with the service?
We hope this never happens, but if it does, we would appreciate you letting us know and allowing us to rectify the problem.
Are you registered for Data Protection?
Yes, we are fully compliant with GDPR and registered with the ICO. Our registration number is ZB214303.
What are your payment terms?
Our standard terms for payment are 7 days from the date of invoice.
Do I get a reward if I refer someone?
Yes! Word of mouth is the best way of onboarding new clients.
We’ll allocate one hour of free time to your account for every successful referral that signs up to a minimum of 10 hours.
Let’s GRAB A COFFEE.
Say Hello.
To learn all about how we can help support your business contact us using the form below or email us at hello@weareneidin.com, and we’ll get back to you as soon as we can.
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